Inquire
Questions about an object, a condition report in more detail, or a photograph of a specific mark. Ask before you buy. It is easier for everyone.
What do you want to know?
Most replies go out within a day or two. If the answer needs the object in hand it may take longer, because it means going to the booth and looking at it.
- Reply
- Usually within a day or two
- With the object in hand
- A little longer
Ask about a piece
Useful things to include
The accession number
The IM code on the card. It opens the right file, and it saves a round of email.
What you want to see
A mark, the back, the clasp, the inside of the lid. Or what you want confirmed.
The measurement
If it is a fit question, the number you are working to.
If it has already sold, tell us anyway.
Knowing what people were close to buying is how we decide what to buy next.